Warranty Policy
This warranty applies to the original purchases and in cases of refrigerators only at the original place of delivery against restriction and breaking into systems.
The following damages caused by misuse voids all warranty:
- Service by any technician other than those of the company
- Connection to faulty power supply, high and or low voltage or extension cords
- Improper installations and physical damage or interference with unit
- Use of abrasive cleaners
- Lack of proper protection from elements
Warranty Coverage does not apply to the following
- Replacement of light bulbs, air filters, remotes, water filters and other consumables on electronics and appliances
- Discolouration, rust or oxidation of surface, complaints within 3 months of purchase will be inspected by a technician and treated accordingly
- Damage resulting from accidents, alteration, misuse, abuse, fire, flood, acts of god, improper installation, not in accordance with electrical or plumbing code, or use of products not approved by manufacturer
- Any good or medicine loss due to the refrigerator or freezer product failures
(The cost of service repairs shall be borne by the customer if the warranty conditions are voided)
| ITEM | WARRANTY PERIOD | OTHER INFORMATION |
|---|---|---|
| Refrigerators/Freezers | 6 Months – 1 Year on Body, Parts & Labour. 1-2 Years on Compressor | Domestic Use Only |
| Freezers | 6 Months – 1 Year on Parts & Labour. 1-2 Years on Compressor | Domestic Use Only |
| Water & Beverage Coolers | 3 – 6 Months on Body Parts & Labour | |
| Washer & Dryers | 6 Months – 1 Year on Body Parts & Labour | |
| Gas & Electrical Cooker | 6 Months – 1 Year on Parts & Labour | |
| Televisions | 1 Year | |
| Small Appliances | 3 – 6 Months | |
| DVD Players | 3 Months | |
| Stereo Systems | 3 – 6 Months | |
| Microwaves | 3 – 6 Months |
Warranty period for commercial use may vary, see store manager for further details
